Last updated 14 December 2024
This Privacy Policy explains how Herbstore and Herbalist (T/A Mountain View Herbal Medicine Practice) ("we", "us", or "our") gathers, uses, and shares your personal information when you visit mountainviewherbalmedicinepractice.com (the "Site"), use our services, or communicate with us (together, the "Services"). "You" and "your" refer to you as the user of the Services, whether you are a client, visitor to the website, or another person whose information we have collected according to this policy.
Please read this Privacy Policy carefully. By using our Services, you agree to how we collect, use, and share your information. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We might update this Privacy Policy from time to time to reflect our practices or legal requirements. We will post the updated Privacy Policy on the Site and change the "Last updated" date as needed.
How We Gather and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Basic contact details including your name, phone number, email.
Client support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies who support our Site and Services, such as SquareSpace, Inc.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
How Your Personal Information Is Used
Providing Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to send emails to you related to your inquiries and requests.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with you. We use your personal information to provide you with client support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our website with Squarespace, see https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses?platform=v6&websiteId=674f1a1fffffab7a8e52638a We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Share Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With vendors or third parties that provide services for us, such as IT management, payment processing, data analytics, client support, cloud storage, and shipping.
We work with business and marketing partners like Squarespace to offer services and promote to you. Our partners will handle your information based on their own privacy policies.
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent.
With our partners or within our company, to help run a successful practice.
In business situations like mergers or bankruptcies, we may need to follow legal requirements, respond to subpoenas and search warrants, enforce our terms of service, and protect our rights and those of our users or others.
In the past year, we have shared these types of personal and sensitive information (marked with *) about users as explained in "How we Gather and Use your Personal Information" and "How we Share Personal Information":
Recipients Categories
Identifiers like basic contact details and some order info.
Order, shopping, and customer support details.
Internet or other similar network activity, such as Usage Data
Vendors and third parties that provide services for us, like internet providers, payment processors, fulfillment partners, client support, and data analysts, shipping.
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
Third Party Websites and Links
We may link to websites managed by other parties. If you visit these links, check their privacy and security policies. We do not guarantee the privacy or security of these sites, or the accuracy of their information. Information you share in public spaces, including social media, may be visible to others and can be used by us or a third party. Our links do not mean we endorse the content or the people behind those sites, unless stated otherwise.
Children’s Information
Our services are not for children, and we do not collect personal information from them. If you are a parent or guardian of a child who has shared their information with us, please contact us below to request its removal.
Protecting and Keeping Your Information
No security system is completely foolproof, and we can't promise "perfect security." Also, any information you send might not be safe while it's being sent. We advise against using unsecure means to share sensitive or confidential information with us.
We retain your personal information for varying lengths of time based on several factors. These include our need for the information to deliver services, meet legal requirements, address disputes, or enforce applicable contracts and policies.
Your Options and Rights
Your rights regarding personal information depend on where you live. These rights may not always apply and can vary by situation. In some cases, we might deny your request as the law allows.
You can ask to see the personal information we have about you, including how we use and share it.
You can ask us to delete your personal information.
You can ask us to correct any incorrect personal information we have about you.
You have the right to get a copy of your personal information from us and ask us to transfer it to someone else, under certain conditions and with some exceptions.
You have the right to stop us from "sharing" your personal information or to opt out of targeted advertising as defined by privacy laws. If you visit our Site with the Global Privacy Control signal turned on, we will automatically treat this as a request to opt out of the "sale" or "sharing" of your information for your device and browser.
You have the right to limit or stop us from using and sharing your sensitive personal information. You can ask us to use or share only what is necessary for the services you expect from us.
You may have the right to request that we stop using or limit how we process your personal information.
Withdrawal of Consent: If we use your consent to handle your personal information, you can take back that consent.
You can appeal our decision if we reject your request by replying to our denial.
We may send you promotional emails, which you can unsubscribe from anytime using the link in our emails. If you unsubscribe, you may still receive emails about your account or orders.
You can use these rights as shown on our Site or by contacting us using the details below.
We will not discriminate against you for using your rights. We may need to collect information like your email or confirm your identity before responding. You can appoint an authorized agent to make requests for you. We will require proof of their authorization and may need you to verify your identity. We will respond to your request promptly as required by law.
Complaints
If you have concerns about how we handle your personal information, please reach out to us using the contact details below. If our response to your complaint does not satisfy you, you may have the right to appeal based on your location by contacting us or by reaching out to your local data protection authority.
Contact
For questions about our privacy policy or to exercise your rights, please contact us.
HERBSTORE AND HERBALIST
email: info@herbstoreandherbalist.com
phone: 087 7908596
Ballinastraw, Avoca, Co. Wicklow Y14 X235